Purpose of Processing
Legal basis

To allow you to use all of the Website’s functionalities

Performance of a contract

To check that the Website is functioning correctly

Performance of a contract

To establish responsibility in the case of cyber crime that has caused damage to the Website; the detection, prevention, mitigation or verification of fraudulent or illegal activities relating to the services provided on the Website; the performance of security controls required under law

Legitimate interest

To respond to a query or a request from the Data Subject

Implementation of pre-contractual measures adopted at the request of the Data Subject 

4.3. The provision of your Personal Data is necessary in all instances in which processing is a legal requirement or necessary to the performance of a contract to which you are a party or to the implementation of pre-contractual measures adopted at your request. Any refusal on your behalf may make it impossible for Enel to perform the task for which your Personal Data has been collected.

4.4. The provision of your Personal Data, however, is voluntary for any further purposes and failure to give your consent in such cases will have no effect on the completion of the contract. The obligatory or optional nature of the provision of data will be specified at the moment of its collection.

5. Personal Data Recipients

5.1. Your Personal Data may be made accessible for the abovementioned purposes, to:

a) employees and staff of the Controller who, for that purpose, have been tasked with data processing, or to Enel Group companies in the European Union for the implementation of organisational, administrative, financial and accounting activities.
b) to third party companies or other subjects to which the Controller outsources work required to allow the Website to function, in their role as external data processors.

6. Transfer of Personal Data

6.1. Your Personal Data will be processed within the European Union and stored on servers located within the European Union. The same data may be processed in countries outside the European Union, provided that an adequate level of protection is guaranteed, recognized by a specific adequacy decision of the European Commission.
Any transfers of Personal Data to non-EU countries, in the absence of a European Commission adequacy decision, will only be possible if Data Controllers and Data Processors involved provide adequate guarantees of contractual nature, including Binding Corporate Rules and Standard Contractual Clauses.
The transfer of your Personal Data to third countries outside the European Union, in the absence of an adequacy decision or other appropriate measures as described above, will be made only if you have explicitly consented to it or in the cases provided for by the GDPR and will be processed in your interest. In these cases, we inform you that, although the Enel Group adopts operating instructions common to all the countries in which it operates, the transfer of your Personal Data may be exposed to risks related to the peculiarities of local legislation regarding the processing of Personal Data.

7. Period for which your data will be held

7.1. Personal Data processed for the purposes described above will be held in compliance with the principles of proportionality and necessity, and, in all cases, until the purposes of the processing have been completed.

8. Rights of the data subject

8.1. Under articles 15 – 21 of EU Regulation 2016/679 (GDPR), you have the right in relation to the Personal Data you provide:

a) To access and request a copy;
b) To request rectification;
c) To request erasure;
d) To obtain restriction of data processing;
e) To object to the processing;
f) To receive in a commonly-used structured form readable on an automatic device and to transmit without impediment said data to another Data Controller in the case that this is technically feasible.

8.2. Please be informed that you have the right to object at any time to the processing of Personal Data relating to you that is carried out in the pursuit of Enel’s legitimate interests.

8.3. When you object to the processing of your Personal Data as per article 8.2, the Controller will refrain from further processing your Personal Data, except where convincing legitimate reasons for continuing with the processing have been established or for the verification, exercising or defence of a right in a court of law.

8.4. To exercise your rights and withdraw your consent, please write to this email address: privacy.communications@enel.com.

8.5. For further information relating to your Personal Data, you can contact Enel’s Personal Data Protection Officer at this email address dpoenel@enel.com. It is essential to insert the following subject line “Privacy” also.

8.6. Please note that you have the right to make a complaint to the relevant Personal Data protection authority.

8.7. If you are making your complaint to the Personal Data Protection Authority, you may do so in one of the following ways:

a) By registered, return-receipt post, addressing your letter to: Garante per la Protezione dei Dati Personali, Piazza di Monte Citorio 121, 00186, Rome, ITALY;
b) By e-mail: garante@gpdp.it or protocollo@pec.gpdp.it;
c) By fax to: +39 06/696773785.

Open Innovability

Be part of the change