Name Lifetime First/Third party Description
AWSELB Session First party Amazon Web Services cookie for Elastic Load Balance (client distribution to targets -- routing)
IangRedirect Session First party Internal cookie which stores the browser language and then redirects to a html page with the same language (e.g.. ../it.html)
nlbi_[ID] Session First party Cookie used by Application Delivery Platform Incapsula
incap_ses_[ID] Session First party Incapsula cookie that preserves the user's status during requests made on the page


1 month
First party Internal cookie for privacy policy and cookie policy consent

2.3.2. Technical cookie: necessary to keep track of consent given by User;

Name Lifetime First/Third party Description
visid_incap_[ID] 1 year First party

Incapsula cookie that preserves the user's status during requests made on the page

2.3.3. Cookie Analytics: Enel uses cookie analytics to analyse the number of users that visit the Website and the ways in which the Website is used, collecting the information in aggregate form. 

Enel uses the following Cookie Analytics: 

Name Session First/third party Description


3 years First party
Cookie from the Adobe Omniture family which collects information on URLs visited, time spent at them and searches made. Captures information on the visitor's browser, device it is on and if an ad has been clicked on


2 years
First party
The Media Optimizer generates the cookie after the user clicks on an ad. This cookie maps the clicks to other events on the client's website
ev_sync [variable]
1 month/default 
Third party
"ad exchange-specific" cookie that syncs the Media Optimizer user ID with the partner ad exchange platform

2.3.4. Profiling cookies: profiling cookies create user profiles and are used to send out advertising messages that reflect the preferences expressed by the latter while surfing the web or to enhance their navigation experience. These cookies can be used for this purpose only with the user’s consent. 

Enel specifically uses the Facebook Pixel, a cookie used for retargeting and which allows advertisements consistent with previously visited pages and with the user’s navigation on the Website, to be shown on social media or when the user carries out a search using a search engine. This technology means that Enel only sends the user advertisements that are tailored to his/her tastes rather than standard advertisements.

Below is a description of the First and Third Party profiling cookies used on the Website:  

Name Lifetime First/third party Descrizione
2 years
First party

Fallback cookie for visitor identification

6 months/10 years
First party

The cookie allows the Audience Manager to carry out basic functions such as reporting, modelling, ID synchronisation, segmentation etc….

6 months/10 years
First party

The Audience Manager sets this cookie to register the last time a call for data synchronisation is sent out 

6 months
Third party

The Audience Manager sets this cookie if an error occurs when sending data to the predetermined destination/recipient

3. Managing cookies using your browser settings

3.1. Almost all web browsers allow you to check which cookies are on your hard drive, block all cookies or receive a warning every time a cookie is installed.  In some cases, however, failure to install a cookie may make it impossible to use some areas of the Website in question. 

3.2. Below are the main ways in which the most popular browsers enable users to choose their cookie use options: 


3.3. If you are using a mobile device, you should consult the instruction manual for information on how to manage cookies. 

3.4. For further information on cookies and also on how to view the ones set on your device, how to manage or remove them, visit

3.5. Facebook and Adobe Marketing Cloud cookies can be disabled using the instruction procedures provided by the two suppliers. Therefore, if you use the Website without disabling these cookies, you, the user, are giving your implicit consent to have your data processed by Facebook and Adobe Marketing Cloud, albeit within the constraints of the methods and purposes indicated above. 

3.6. To view Facebook’s company privacy policy, please go to To view Adobe Marketing Cloud’s privacy policy, please go to

For further information on user personal data processing, please read our Privacy Policy

Open Innovability®

Use our crowdsourcing platform to put forward your technological solutions